This page is to give you an idea and or guidance of where your order is regarding processing time and shipping. Please read this in its entirety before contacting us. If you have further questions please feel free to email us at anytime. 

SHIPPING & PROCESSING TIMES

ALL SALES  AND SERVICES ARE FINAL 

CURRENT PROCESSING TIME : 7-21 BUSINESS DAYS DUE TO COVID19 AND INFLUX OF ORDERS

upon purchase you agree to terms and conditions which list these processing times and possible delays.

Monday- Friday = business days. Not including holidays.

 

• If your tracking has not updated after 7 days please contact us for further support. Tracking does take longer to get updated due to the pandemic and limited resources of the postal office. 

 To ensure that your package is properly delivered and you receive shipment within the time frame we advertise, please make sure your address is fully entered and correct. Use correct abbreviations and have spaces inserted properly, we do not take responsibility for the incorrect information

Shipping fees are non-refundable. If you refuse any shipments from LacedByMiah, you will be held responsible for the original shipping charges, plus the cost of returning the package to us. This amount will be deducted from any credit issued.
We will ship to PO Boxes via USPS (you must verify). However, expedited shipping is not available to PO Boxes.

If your tracking information states that your package was delivered and you have not received it. You must contact the delivery carrier and address the issue directly with them. LacedByMiah does not hold or accept responsibility for packages that have been stated as delivered by the carrier. We do not issue refunds or credits for packages that the carrier confirms as being delivered.



Shipping can take 2-7 business days. ( due to covid19 this may change) Please check your tracking for shipping updates before contacting me for updates.

• LacedByMiah is not responsible for any lost or damaged packages.
• For custom units please allow 10-21 business days for processing BEFORE shipping. 

 - For Made2Order units "Rush" processing time will be cut down by 7 business days BEFORE shipping. ( please be sure to know the current processing time frame)

Rush shipping ONLY cuts down your processing time. Not shipping time. Shipping time depends on what is chosen at checkout.

- PLEASE understand that once your order has been shipped and you have received tracking that I am NOT responsible for it after that. The United States Postal Office is responsible for the delivery of your package. If you have any problems please contact them at: 1-800-275-8777
- If your order has been placed under investigation & or been deemed lost, there will be a 60 day period before refunds are given. Packages are still very likely to arrive and this is why a waiting period is given. 

 

 -If you’re a LOCAL STUDENT Please contact me to purchase so you are able to avoid a shipping fee!

To return your product, you should mail your product to:

Miah B (MSBONDS@UNCG)

1400 Spring Garden Street, Greensboro,NC,27413

 

You will be responsible for paying for your own shipping costs for returning your item unless otherwise stated. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

 

If you are shipping an item over $100, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item